b11 Responsible Gaming — Your safety is our priority
b11 believes entertainment should always be safe, controlled, and enjoyable. Use our safety tools to play mindfully and stay well.
Why is Responsible Gaming important?
Online betting and casino games are an exciting form of entertainment. But they are only enjoyable when kept under control. At b11, we place the highest importance on every player's mental and financial well-being.
Responsible gaming means keeping to your budget, staying aware of time, and treating gaming as a source of fun — not a way to earn income. If you ever feel gaming is getting out of control, b11's safety tools are always ready to help you.
Our goal is to create a safe environment where every user can play mindfully and with enjoyment. On this page you will learn how to use our tools and where to get help when needed.
For Adults Only
All services at b11 are available only to those aged 21 and above. Minors are strictly prohibited from creating or using an account.
The key to safety is in your hands
b11 gives you powerful self-management tools. You can activate any of the tools below directly from your account or with the help of our 24/7 live chat support.
Set a Deposit Limit
You can set a daily, weekly, or monthly deposit limit. This keeps you from depositing more than you intend and helps you stay within your budget. Once a limit is set, it takes effect immediately.
Time-Out Break
If you want to take a short break, use the time-out feature. Temporarily close your account for anywhere from 24 hours to 30 days. During this period, logging in, betting, and depositing will all be completely blocked.
Self-Exclusion
Choose self-exclusion for a longer-term break. You have the option to close your account for 6 months, 1 year, or permanently. Contact our 24/7 live chat to activate this step.
Loss Limit
Protect yourself from losing more than a set amount. Once a loss limit is reached, your account will automatically stop betting. This is an effective way to protect your finances.
Reality Check Reminder
Set reminders at regular intervals to notify you how long you have been playing. This feature keeps you aware of time and helps you avoid long sessions.
24/7 Support Service
Our Bengali-speaking support team is always by your side for any concern. Speak directly via live chat or contact us by email — your privacy will be fully protected.
Recognise the signs of problem gaming
Problem gambling tendencies develop gradually. If you notice the following signs in yourself or someone close to you, seek help now.
- Spending more than your budget and regretting it afterwards
- Placing bigger bets to try to recover money you have lost
- Hiding your gaming from family or friends
- Feeling restless or anxious when you cannot play
- Neglecting work, studies, or family responsibilities
- Continuing to bet by borrowing money or breaking into savings
- Being unable to control how long or how much you play
The golden rules for playing safely
Following these simple rules will keep gaming a source of enjoyment at all times.
- Only bet money you can afford to lose
- Set a time and money limit before each session
- Never think of gaming as a way to earn income
- Avoid gaming when you are under stress or feeling low
- Take regular breaks and spend time with your family
- Do not place bigger bets trying to recover losses
- If in doubt, contact b11 support right away
How to use the safety tools
Our self-management tools are very easy to use. You can secure your account in just a few steps.
Log in to your account
Log in to your b11 account and go to Profile Settings.
Open the Responsible Gaming section
From the Settings menu, select the "Responsible Gaming" option.
Choose your preferred tool
Deposit limit, time-out, or self-exclusion — choose according to your needs and set the amount or time period.
Get help from support
If you have trouble taking any step, speak with our Bengali support team via 24/7 live chat — with complete confidentiality.
We are committed to protecting minors
b11 strictly enforces a 21+ age policy. Age verification is mandatory at registration and any suspicious account is investigated.
If you are a parent and want to keep children or teenagers away from online gaming, you can take the following steps:
- Use parental control software on your device
- Keep your b11 login details completely away from your children
- Strengthen your account with a strong password
- Have open conversations with your children about online gaming and betting
An important message for parents
If you find out that a minor is using a b11 account, notify our 24/7 live chat support immediately or email us at: [email protected] — we will act promptly.
Safe Password Tips
Create a strong password by combining uppercase and lowercase letters, numbers, and special characters. Never share it with anyone and change it regularly.
Your financial well-being comes first
Betting is never a solution to financial problems. At b11, we want you to always stay financially secure.
Budget Planning
Set aside a small portion of your monthly entertainment budget for betting. Once that budget is used up, stop playing for the month — that is smart planning.
Minimum Deposit Advantage
The minimum deposit at b11 is just ৳200. This gives you the chance to play with a small amount and helps you avoid large financial risks.
Fast Withdrawal
Withdraw your winnings promptly. At b11, withdrawals via bKash, Nagad, and Rocket are completed in just 10–45 minutes. Minimum withdrawal is ৳1,000.
Responsible Gaming FAQ
Find answers to the most common questions about responsible gaming here.
Play safe, enjoy with pleasure
b11 has cricket betting, slots, and live casino — enjoy everything responsibly. Visit our pages to learn more.